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Committee Blog: Brand Driven Package Design Cheatsheet

by Wendy Barr, CEO & Creative Director, Barrcode Branding
Member of NCIA’s Packaging and Labeling Committee

You want “that” package, the one that is flying off the shelves; the one that people photograph and post on social media; the one that makes the consumer feel something inside, something special, maybe even emotional. Maybe it’s a package they keep, reuse, save, share, and purchase over and over again.  

If you’re in retail, you want a package that earns you shelf space. A package that retailers want at eye-level in their stores and dispensaries, featured on their website, in their app, directly in front of the consumer… tantalizing, educating, and urging them to purchase. Admit it, you have an amazing product, and you want irresistible packaging design!

What does all gorgeous packaging have in common? 

YES!! Branding!

Cool, you have been listening…

Yes, it’s true, we’re extremely passionate about packaging design (and branding). That’s why we’ve committed our professional life to the packaging design industry. We want to understand why a consumer is compelled to purchase one package over another. What makes this package so hypnotic and desirable? We want the graphics, colors, messaging and overall design to appeal to something deep inside of the discerning adult consumer. It’s our goal to create a personal connection that expands beyond the product itself. The packaging is more than a mere vehicle. It should hold the sale, inform, and delight the consumer.

Did you know that packaging design is one of the last sustaining manufactured print products?

Think about it. Magazines, books and literature, posters, flyers, brochures, album covers (yes, I remember vinyl), even business cards are on their way out. But, product packaging is here to stay. It can’t be purely ‘digital’; the product has to go into something for transport, storage, information, and more. 

Your packaging is a billboard that represents your entire brand.

Your branding will dictate the look and feel of your packaging, and the language used to communicate the product’s value to the consumer. When you get this part right, you can experience huge rewards. But if you get this wrong, you may never get a second chance. Ouch, that stings…

Many businesses get this wrong, especially those in newer industries like the legal cannabis, CBD, and hemp industry, for example. Some companies opt for a white label product and simple packaging design created by the white label company. Or they print their own labels using their DIY logo and wonder why it’s not selling. It’s a great product, tried and true, but the packaging doesn’t communicate the brand value to the consumer effectively resulting in #epicfail. 

Why focus so much energy on Brand Driven Package Design?

If the goal is to be visible, popular, and profitable, your product packaging can’t be an afterthought. Your branded product packaging is part of the big picture. It’s functional marketing and should be treated as such. Keep it simple, clean, and on-brand, and you can’t go wrong. You got this!

Here is your mini cheatsheet:

Branding (need I say more?)

Your spot-on brand identity comes first, it has to, because your packaging design is a reflection of your brand. The logo, colors, fonts, imagery, and language must be indicative of your unique differentiation as a brand. 

Sustainability (it’s time to save the planet!)

Make sure that your packaging materials reflect your brand values and mesh with the product. Sustainability issues and concerns are critical due to the potential negative impact on the environment. Consider recycled and/or recyclable materials, and work with regulators and lawmakers to improve access and feasibility. 

Primary vs. Secondary Packaging (what does it all mean?)

Primary packaging is what directly holds and contains the product (like a bottle). Secondary packaging is the exterior packaging (like the box that holds the bottle) that protects and/or labels the product. Tertiary packaging is used for bulk handling, storage, and distribution.

Specialty Design Agency (can you say branding?)

Choose an agency that is or has worked closely with you on the development of your brand. A professional agency will have designers with expansive knowledge regarding packaging design, print production, branding, and marketing. Your packaging design, website, and marketing efforts must be intrinsically and cohesively linked to your brand identity.

Wait, maybe white label or private label would work for you. But, in that case, is branding still a valid concern? 

I’m so glad you asked! White labeling is hot and trending in the cannabis industry. But, is it right for you? Let’s take a look…

What are White Label Products?

White label products are mass produced by a manufacturer as a generic product, and sold to a retailer who will in turn add their own label and sell it under their brand name. The formula is standard and typically, cannot be customized. So, the only thing that you can customize is the branding, packaging design and brand marketing. 

What are Private Label Products?

Private label products are produced by a manufacturer as well, but in partnership with the brand to create a unique formulation. It is a longer, more expensive undertaking, but it results in an exclusive product. Retail brands use this to differentiate their products and cater to their niche audience. 

White Label vs. Private Label

How do business owners decide which is the best investment for them? Well, it’s important to weigh the price differential. White labeling is more affordable, but the product is not original. Private label requires a more substantial investment, but it allows for collaboration, flexibility, and exclusivity with regards to formulation, and in some cases, trademarking and market share. But, unless you have a loyal, expansive customer base and exceptional branding/marketing, it could be difficult to compete against established, well-known brands. 

What is exactly the same?

BRANDING! In the end, no matter the direction you choose, a white-label product or a private label, the only way to optimize your visibility and assure that your product stands out is branding. Having professional, eye-catching branding, a spot-on brand story and a unique branded marketing strategy can earn you distribution, shelf space, and loyal customers now and in the future. 

Short story long, if you are in this to win this, do it right the first time! Make it custom, make it YOURS!

 

 

 

 

Committee Blog: Packaging Design Considerations

by NCIA’s Packaging and Labeling Committee
Elise Grosso, Cannabis Marketing Association; and Rachel Kane, Sure Lock Packaging, Inc.

The following topics are areas to be aware of while creating and designing packaging. Using these tips can save you time and money in the process of creating or selling cannabis products.

Originality of content – Imitating consumer packaged goods for your packaging design through parody of a popular brand logo or using parody in packaging design can lead to serious issues. Use packaging is an opportunity to define your brand.

Lead times – Timing and shipping are usually underrated factors that can cause headache and unnecessary costs. Depending on the complexity of the packaging, if tooling is be required, this can easily add six weeks to your delivery time. Is your packaging being produced domestically or internationally? How much space will packaging use and where will it be stored?

Issues compliance labeling on design – If you are creating a product to be sold at a dispensary, make sure to consider additional labeling that will appear on the final product delivered to customers at retail. There needs to be enough surface area or clever design to make sure your packaging identity isn’t lost amongst compliance stickers. If you are a retailer, it is important to educate salespeople about where to place required labels to not obscure important information that may be on the packaging.

Adaptable – Rules change constantly. Your company’s strategies to deal with changing regulations should include packaging and labeling. You could predict and order units based on when regulations go into effect, or start with packaging that goes beyond current standards. As a retailer, can you find a way to insist the brands you carry comply with child resistant standards or order more exit bags? Going above and beyond current regulations can save you money and elevate your product.

It is important to have packaging graphics that get noticed at retail. Consumers often skim shelves quickly looking for brands that are known to them or graphics that catch their eye. With limited space in dispensaries it is important to have branding that is well presented in the packaging. Creating packaging that represents your brand is best done early in the process so that it is not rushed and attainable lead times for desired packaging can be met. In our industry, states can update packaging guidelines at any time, make sure your final packaging adheres to all regulations structurally and graphically.

Member Spotlight: The High Road Design Studio

This month, we checked in with award-winning designer Megan Stone, founder of The High Road Design Studio, to hear more about her interior design company. Megan specializes in creating a forward-thinking retail dispensary experience for cannabis consumers and patients. Her company was founded in 2013 and is currently based in Phoenix, Arizona.


Cannabis Industry Sector:
Consulting

NCIA Member Member Since:
March 2017


Megan, tell me a bit about your background and why you launched The High Road Design Studio?

I am a Midwestern-grown, West-Coast-processed female millennial business owner who is passionate about elevating the cannabis industry. From a cannabis patient to working in an Orange County dispensary as a budtender and general manager, to a design school student who was switching careers in the midst of my 20’s during the Great Recession, I now design cannabis retail spaces across the U.S. I launched my design company, The High Road Design Studio, as a result of my first-hand experience with cannabis, love for good design, and desire to help reframe people’s perceptions of a plant that saves lives.

I launched The High Road Design Studio to change the way people think, perceive, interact, and experience cannabis.

What unique value does The High Road Design Studio offer to the cannabis industry?

Founded in 2013, The High Road Design Studio aims to change peoples’ perceptions of cannabis and cannabis users through strategic design thinking. The High Road Design Studio’s work is inspired by my personal experiences in all roles of the cannabis retail experience—customer, employee, and retailer.

The High Road Design Studio has worked with cannabis-focused businesses in more than thirteen states to design unique and profitable retail stores and brands.

Applying the understanding of both the cannabis and retail design industries with personal and professional experience has resulted in The High Road Design Studio’s proven track record of designing industry-leading, award-winning dispensaries. The High Road has earned national and international recognition for its cannabis retail store designs, working with passionate cannabis business owners and thought leaders to evolve the cannabis experience including:

2017 Shop! Design Award –  Level Up Dispensary
2016 Shop! Design Award for Store Fixture –  TruMed Concentrate Bar
Design:retail Magazine’s 40 Under 40 Award, 2016
Marijuana Venture Magazine’s 40 Under 40 Award, 2016
VMSD Magazine’s Designer Dozen Award, 2015
International Retail Design Conference speaker, 2014, 2015, and 2016
National Marijuana Business Conference speaker, 2015 and 2016
GlobalShop speaker, 2017
Shop!X Summit speaker, 2016
Contributing editor on design for MG Magazine

Cannabis companies have a unique responsibility to shape this growing industry to be socially responsible and advocate for it to be treated fairly. How does The High Road Design Studio help work toward that goal for the greater good of the cannabis industry?

The cannabis industry is booming – and it needs a makeover. After decades of its sales being relegated to the black market and its users being labeled as criminals, cannabis is now a mainstay in society, and people everywhere are trying to make sense of this new retail experience. Its retail stores are the public face of the industry and are where the vast majority of interactions with the cannabis industry happen. Design and design thinking applied to the cannabis retail experience are the keys that will unlock the new world of legal cannabis and provide the solutions and creativity needed to attract, educate and satisfy twenty-first century cannabis users.

What kind of challenges do you face in the industry and what solutions would you like to see?

Real estate presents unique challenges in the cannabis industry; cannabis retailers don’t have the luxury of choosing prime retail properties when selecting their locations, so I am often faced with the challenge of creating a shopper-friendly environment out of the complete opposite of a shopper-friendly environment. To tackle this challenge, I use my first-hand experience from shopping in, working in, and designing dispensaries, combined with well-studied retail design principles to bridge the gap between the architectural challenges and the opportunity for a memorable experience.

Why did you join NCIA? What’s the best part about being a member?

NCIA fosters a community that connects passionate industry leaders, influencers, thought leaders and business owners, providing invaluable support. NCIA helps our community work together to change perceptions and elevate the cannabis industry.

Contact:
For more information about The High Road Design Studio, please visit www.highroadstudio.com or email Megan Stone at Megan@highroadstudio.com.          

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