Rooted in Community: Nice Guys Delivery
The heart of NCIA is a powerful network of business owners, industry professionals, and entrepreneurs who share a common goal: building a fair, inclusive, and thriving cannabis industry. Through our “Rooted in Community” series, we shine a light on the members who help support and shape that vision every day. This month, we’re proud to feature Evergreen Member and NCIA Board Member Monica Gray-Fong, co-founder of Nice Guys Delivery – a retail delivery & distribution company leading the industry with a deep commitment to political advocacy and community. Since joining NCIA in 2017, Monica has been a dedicated advocate for the industry by participating in Lobby Days, speaking at our conferences, contributing to webinars, and serving on our Board of Directors for the past 5 years. We’re proud to have Monica and Nice Guys Delivery as part of the NCIA community and honored to represent their work and values!
NCIA: Give us a snapshot of Nice Guys Delivery. Where you operate, who you serve, and what makes your work unique?
MG: Nice Guys Delivery primarily serves individuals in California, particularly in Marin County, who are looking for high-quality, lab-tested cannabis products. Our customers likely include both recreational users and those seeking cannabis for wellness purposes. For those that cannot access cannabis by going to a Dispensary, we bring relief right to your doorstep.
NCIA: California is often seen as the heart of cannabis, especially since it was the first state to legalize medical use. But from an insider’s perspective, what’s the reality of working in the cannabis industry in California today?
MG: Ugh. California is terrible. The industry in CA is failing. Shrinking. AB564 already passed but the industry was failing before the tax increase and AB564 merely kept us at 15% and did not decrease it. They also just put a ban on intoxicating HEMP products. Not sure how much further that will take our industry…..
NCIA: What motivated you to join NCIA?
MG: Nice Guys Delivery is deeply committed to advocating for small business owners and the customers they serve in the cannabis industry. By joining the National Cannabis Industry Association, we are ensuring that our voice – and the voices of our patients and customers – are represented in shaping the future of the industry. This highlights our dedication to not only providing quality products and services but also to influencing policies and decisions that impact small businesses and the broader cannabis community.
NCIA: Can you share a favorite NCIA memory – perhaps a relationship or connection that your membership helped you build?
MG: Speaking on the SAFE(ER) banking panel at the conference in Long Beach. Meeting some really great people at that conference and being able to give my two cents on why banking is such a huge hurdle for the industry.
I have met so many wonderful people at the NCIA. I’ve met our current General Council, our Insurance Broker and so many other partners and collaborators throughout the years.
NCIA: How does Nice Guys Delivery stand out from the competition?
MG: We were one of the first delivery services licensed in CA after prop 64 passed. We’ve been around since 2016 (almost 10 years?!), been through the pandemic as an essential business, have been through every regulatory hurdle and have seen many of our friends in the industry come and go.
NCIA: 10 years is such an accomplishment in cannabis! How has your company evolved since it started?
MG: OMG. This is an essay in itself. It was just myself and my husband at first. The business was incorporated 2 weeks after I gave birth to our first son in 2016. We now have 40+ employees, 9 vehicles, 4 units in our building, so many systems integrated, security upgrades and more. I can go on and on about why my hair is now turning white.
NCIA: Any final words on why NCIA membership is valuable to Nice Guys Delivery?
MG: It is important that our voice is heard and at the table when cannabis reform happens at the National Level.
Monica and Nice Guys Delivery personify what it means to be truly rooted in community. Not only by serving their customers with care, but by standing up for the future of the cannabis industry through their advocacy and leadership. As a longtime NCIA member and Board leader, Monica’s voice continues to shape critical conversations around equity, access, and reform. We’re honored to spotlight her journey and grateful for the work she and Nice Guys Delivery are doing to push the industry forward.
Together with our members, NCIA is building a stronger cannabis industry – rooted in community and driven by shared purpose. Join the community, join NCIA.
Elevate Your Dispensary’s Presence In 2024 Using These Promotion Tricks
As we step into 2024, it’s safe to say that the cannabis industry is not just growing; it’s thriving! The reports reveal that the number of medical marijuana dispensaries in the US has observed a 1.7% jump from the previous year- totaling 5,142 in 2022.
Moreover, the industry is expected to skyrocket, with a projected compound annual growth rate (CAGR) of 14.66% from 2023 to 2028, reaching a market value of US$67.15 billion by 2028. Isn’t that amazing?
In such a booming market, the potential to earn profits is enormous. But how can you capitalize on this opportunity and make your dispensary the go-to place for cannabis products?
Are you also wondering the same? If so, we’ve got you covered! We have compiled a list of effective promotion tricks to help you elevate your dispensary in 2024. Let’s explore them together!
Focus On Local SEO To Maximize Your Visibility
Have you ever noticed that some dispensaries seem to have a never-ending stream of customers while others struggle for the same despite offering similar products and services?
If yes, the reason for such a difference is the savvy use of Local SEO. According to statistics, 46% of people search for local businesses on Google. What’s even more surprising is that around 80% of these local searches result in conversion.
Let’s take a look at this using an example. Suppose you own a dispensary in Buchanan, MI. In that case, if you want your buchanan dispensary to be the talk of the town, you must focus on Local Search Engine Optimization. This includes several steps, and a few of them are given below:
- Ensure your Google My Business (GMB) profile is complete and accurate. It includes up-to-date contact details, operating hours, and high-quality images.
- Use relevant keywords in your business description, focusing on terms potential customers might use. For instance, “Dispensary in [Your City] such as Buchanan, MI.”
- Create localized and reader-friendly content on your website, such as blog posts about community events or local cannabis news.
- Have a mobile-friendly website, as most local searches are done on mobile devices.
- Build local backlinks by collaborating with other local businesses and participating in community events. It will boost your local search rankings.
Provide Exclusive Deals On The Home Page
After fine-tuning your local SEO, your website homepage becomes a vital touchpoint for capturing visitor interest. Picture this: a potential customer, drawn in by your high search ranking, lands on your site and gets greeted with an offer they can’t resist. That’s the power of providing exclusive offers right on your homepage.
As a matter of fact, these offers do more than just grab attention. They provide compelling reasons for them to stay and explore the entire website. It’s like saying, “We value your visit, and here’s how we show it.”
Now, the question is- How can you craft deals that not only entice but also resonate with your audience? No need to worry; we’ve got you covered! Here are a few types of discounts/deals you can provide to your target customers:
- First-Time Buyer Discounts: Offer a special discount for first-time customers to encourage them to make their initial purchase.
- Loyalty Rewards: Create a loyalty program where repeat customers earn points that they can redeem as discounts on future purchases.
- Seasonal Promotions: Use holidays and seasons like Black Friday, Christmas, and New Year with themed discounts or bundles.
- Exclusive Access: Provide early access to new products or special editions for regular customers.
- Referral Bonuses: Encourage customers to refer friends by offering them a discount or free product for each successful referral.
- Bundle Deals: Create product bundles at a reduced price to promote purchasing new products.
Offer Multiple Purchase Options
It goes without saying that customers prioritize convenience above all, especially when it comes to purchasing options. That means, by providing multiple ways to buy cannabis and related products, you make each customer feel catered to, regardless of their buying preferences.
For instance, some customers prefer browsing online but enjoy the experience of picking up their orders in-store. On the other hand, some value the convenience of home delivery. By providing options like online ordering with in-store pickup, home delivery, and direct purchases at your location, you’re taking steps to enhance their shopping experience.
All in all, if your dispensary can effortlessly meet their needs, you’ll quickly become their go-to choice. Yes, it’s that easy! It builds a bridge of convenience and flexibility, leading to increased customer satisfaction and loyalty.
But there’s a catch – you must understand exactly what your customers want. For this, you can try the following tips:
- Surveys and Feedback Forms: Regularly ask for customer feedback through surveys or feedback forms, either in-store or online.
- Focus Groups: Conduct focus groups with a diverse set of customers to gather in-depth insights into their preferences and needs.
- Customer Service Interactions: Keep track of common queries and requests received by your customer service team.
- Sales Data Analysis: Examine your sales data to identify trends and popular products among your customers.
- Observational Research: Observe customer behavior and preferences in-store to gain real-time insights into their shopping patterns.
Try Social Media Storytelling
Does your dispensary have a social media account? If so, think about what you often post. Typically, businesses post about product updates and promotions. However, social media is an excellent platform for building an emotional connection with your target audience by sharing compelling stories and experiences.
For example, you can create reels about the journey of your business. Or, post customer testimonials on how amazing your service or products are. This type of content allows your audience to connect with your brand on a more personal level, seeing it as more than just a dispensary but as a community pillar.
In essence, using storytelling as social media marketing helps create a loyal community that resonates with your brand’s values. When they see the dedication and passion behind your products, they feel an intrinsic part of your dispensary’s story.
Having said that here are some elements that you must include in your social media storytelling:
- Ensure your stories reflect your brand’s genuine values and mission. Authenticity resonates with audiences.
- Include interactive elements like polls, questions, or calls to action to encourage audience participation.
- Use high-quality images and videos to make your stories visually compelling.
- Create a story that evokes emotions, whether it’s joy, empathy, or inspiration.
- Share content that is relevant to your audience’s interests and current trends.
- Offer glimpses into the daily operations of your dispensary, showcasing the people and processes behind your products.
Say Yes To Event Sponsorship Opportunities
Saying ‘yes’ to event sponsorship opportunities can open doors you never knew existed. It’s about putting your brand in the spotlight but in a way that feels genuine and community-oriented.
Just imagine your dispensary in Buchanan sponsoring a local music festival, art show, or wellness fair. These events aid you to resonate with your target audience and also position your brand as an active and supportive member of the community.
It’s worth noting that event sponsorship isn’t just about adding your logo to a banner. It’s an opportunity to engage with potential customers face-to-face, showcase your products, and build a positive brand image.
When people enjoy an event and see your dispensary contributing to that experience, they associate those good vibes with your brand. It’s a powerful way to build trust and recognition, turning attendees into loyal customers who remember your name long after the event is over.
Now, you may ask: How to avail such opportunities? Here are a few things you can try:
- Collaborate with Local Businesses: Partner with local businesses that share a similar customer base for joint sponsorship opportunities.
- Network in Industry Events: Attend cannabis industry conferences, trade shows, and networking events to connect with organizers and other businesses.
- Contact Event Organizers Directly: Reach out to organizers of local events, festivals, and community gatherings to inquire about sponsorship opportunities.
- Join Local Business Associations: Become a member of local commerce chambers or business groups to access insider information on upcoming events.
- Utilize Social Media: Engage with local event pages on social media and express interest in sponsorships.
Tap into Nostalgia Marketing
Have you ever noticed how certain smells, sounds, or sights can transport you back in time? For example, the aroma of fresh pine might remind you of winter holidays spent with family.
This is the essence of nostalgia marketing, a powerful yet underrated tool that can make your dispensary stand out in 2024. By tapping into the fond memories of your customers, you create an emotional connection that goes beyond the product itself.
Now imagine adding similar retro themes to your product lines or store decor. It could be as simple as playing classic tunes from different eras in your dispensary. These subtle nods to the past can evoke warm, nostalgic feelings in your customers, making their experience with your brand more memorable and personal.
Perhaps we can say that this marketing technique is not just a trend; it’s about creating a sense of familiarity and comfort. When customers associate your dispensary with good old memories, they’re more likely to return and share their experiences with others. It’s a unique way to build a loyal community around your brand.
Below are a few nostalgic marketing tips you can try for your dispensary:
- Retro Product Packaging: Design your product packaging with a vintage or retro theme reminiscent of past decades.
- Classic Strain Revival: Introduce or highlight classic cannabis strains that were popular in past decades.
- Throwback Events: Host themed events celebrating different periods, inviting customers to dress up and enjoy era-specific activities and products.
Connect Via Podcasts
Finally, podcasts are another popular way to connect with audiences on a more personal level. Using this tool, you can dive deep into the world of cannabis, discussing everything from the latest strains to the ins and outs of responsible usage.
It’s not just about providing information; it’s about building a community. By featuring guest speakers, such as industry experts or satisfied customers, you add different perspectives and voices to your brand. This approach makes your dispensary more relatable and trustworthy.
In other words, starting a podcast gives you a platform to tell your brand’s story, share knowledge, and engage with listeners who share your passion for cannabis. It’s a unique way to establish your dispensary as an authority in the field while creating a loyal listener base.
With that in mind, here’s how you can start a podcast:
- Define Your Niche: Decide on a specific focus for your podcast, like cannabis education, industry news, or strain reviews.
- Get the Right Equipment: Invest in a good quality microphone, headphones, and recording software.
- Plan Your Content: Outline your episodes, decide on formats (interviews, solo talks, etc.), and prepare talking points.
- Record and Edit: Record your episodes and use editing software to refine the audio quality.
- Choose a Hosting Platform: Upload your podcast to a hosting platform like Spotify, Apple Podcasts, or SoundCloud.
- Promote Your Podcast: Share your podcast on social media, your website, and through email newsletters.
Final Thoughts
In 2024, standing out in the bustling cannabis market requires creativity and connection. By embracing these promotion tricks, your dispensary can attract customers while building a community. Just remember to engage with your audience and adapt to their evolving needs.
Member Blog: Cannabis Strain, Cultivar, or Variety? What Is the Correct Term?
In cannabis cultivation, one often comes across the terms ‘strain,’ ‘cultivar,’ and, more commonly, ‘variety’ to describe the multiple variants of this versatile plant. While these terms are sometimes used interchangeably, it is crucial to acknowledge that each carries a unique significance. Accurate communication is truly important in this dynamic field, and gaining a comprehensive understanding of these differences is essential. In this article, we embark on a journey to unravel the dissimilarities among strain, cultivar, and variety in cannabis cultivation, shedding light on the nuances that shape this captivating community.
Strain
Commonly used in the cannabis community, the term “strain” is not entirely accurate when referring to variants of the Cannabis species. In scientific contexts, “strain” is primarily used in microbiology to discuss bacteria, viruses, and fungi (Russo, 2019). For example, in bacteriology, a “strain” refers to a specific genetic variant or subtype within a bacterial species. Each strain may have unique genetic characteristics, such as the presence of specific genes (Dijkshoorn et al, 2000).
However, when it comes to plants like Cannabis and plants in general, the use of the term “strain” is not appropriate, as it is a word reserved for the realm of microbiology. Therefore, we should avoid using it when referring to different variants of Cannabis species.
Variety
The term “variety,” on the other hand, provides a more accurate and appropriate way to describe different cannabis variants. The term “variety” is defined as a species’ adaptation resulting from changes in its habitat due to accidental factors such as climate shifts, soil changes, the presence of diseases, insect attacks, nematodes, and other similar influences (Arévalo et al., 2006). Therefore, when discussing different types of cannabis, “variety” is the most accurate term to use.
Cultivar
To avoid confusion with the botanical term “variety,” the term “cultivar” was coined. It is a combination of “cultivated variety,” shortened to “cultivar” (Arévalo et al, 2006). Unlike varieties, cultivars are not products of natural evolutionary processes. Instead, they are created through deliberate breeding or agricultural techniques to have improved and uniform traits (Tooker et al, 2012). This distinction is crucial, as it highlights the human intervention involved in developing specific plant traits and characteristics.

But, how important is it to distinguish between cultivar and variety in Cannabis? In the context of Cannabis, differentiating between cultivars and varieties is essential. Varieties refer to naturally occurring adaptations of the plant due to environmental factors, while cultivars encompass those that have been intentionally bred and developed by humans. For example, a landrace variant found growing naturally in its native region would be considered a variety, whereas a hybrid variant carefully created through crossbreeding different varieties would be classified as a cultivar.
Finally, why should we care about using the correct terminology? Understanding the distinctions between “strain,” “variety,” and “cultivar” is more than just semantic pedantry; it has practical implications for various stakeholders:
- Scientific accuracy → Employing correct terminology helps maintain scientific integrity and clear communication among researchers, botanists, growers, nurseries, and enthusiasts. All must adhere to precise terminology to communicate effectively, exchange knowledge, and avoid misunderstandings.
- Consistency → Consistent use of the terms “variety” and “cultivar” promotes a unified understanding within the cannabis community and the broader horticultural and botanical fields. Standardizing the usage of these terms will aid in streamlining scientific research, regulatory practices, and consumer education within the cannabis industry.
- Preservation of biodiversity → Understanding and distinguishing between natural varieties and cultivated cultivars contribute to the preservation of Cannabis biodiversity.
In summary, although the terms “strain,” “cultivar,” and “variety” are frequently used interchangeably in the cannabis community, they hold distinct meanings. Recognizing the proper usage of each term is essential to enhance clarity and ensure accurate communication. By understanding the differences between these terms, we can better appreciate the diverse and captivating world of cannabis, as well as the diligent efforts invested in developing unique and desirable cultivars.
References
Arévalo, R. A., Bertoncini, E. I., Guirado, N., & Chaila S.. “Los términos cultivar o variedad de caña de azúcar (Saccharum spp.).” REVISTA CHAPINGO SERIE HORTICULTURA, vol. 12, no. 1, 2006, pp.5-9. Redalyc, https://www.redalyc.org/articulo.oa?id=60912102
Dijkshoorn, L., B. M. Ursing, and J. B. Ursing. “Strain, clone and species: comments on three basic concepts of bacteriology.” Journal of medical microbiology 49.5, 2000, p. 397-401. https://doi.org/10.1099/0022-1317-49-5-397
Mostafaei Dehnavi, Mahboubeh, et al. “THC and CBD Fingerprinting of an Elite Cannabis Collection from Iran: Quantifying Diversity to Underpin Future Cannabis Breeding.” Plants, vol. 11, no. 1, 2022, p. 129, https://doi.org/10.3390/plants11010129
Russo, Ethan. “The Case for the Entourage Effect and Conventional Breeding of Clinical Cannabis: No “Strain,” No Gain.” Frontiers in Plant Science, vol. 9, 2019, p. 434025, https://doi.org/10.3389/fpls.2018.01969
Tooker, John, and Frank, Steven. “Genotypically Diverse Cultivar Mixtures for Insect Pest Management and Increased Crop Yields.” Journal of Applied Ecology, vol. 49, no. 5, 2012, pp. 974-985, https://doi.org/10.1111/j.1365-2664.2012.02173.x
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